Altaroc
Companies
Dixa
Dixa
manager
General Atlantic
sector
Technology and Software
regional split
Europe
vintage
Odyssey 2021
status
Portfolio
category
Innovative

Dixa

Co-invested company
Dixa is a cloud-based customer service platform that combines artificial intelligence with human support to provide seamless omnichannel customer support. It brings together communication channels such as calls, emails, chats, and social networks into a single interface.
Visit the website
Offices of Dixa, part of the Private Equity manager's portfolio General Atlantic

Key figures for Dixa

300
employees
8
country
2015
year of inception
30 M
conversations managed each year
Data as at
14/3/25
*Source: Public data from companies’ websites and social media accounts. For more up-to-date information, we invite our investors to view the report made available on their space.

About Dixa

Dixa is a Copenhagen-based company which, thanks to its advanced technology, enables companies to offer seamless omnichannel customer support, bringing together communication channels such as calls, e-mails, chats and social networks in a single intuitive interface.

With an increase in customer satisfaction of up to 40% and a reduction in operating costs of up to 50%, Dixa delivers tangible results.

The Dixa platform handles over 30 million conversations a year, and is trusted by major brands such as Interflora, Wise, Deezer, Rapha, Too Good to Go, Hello Print and Wistia.

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Important information
Information on investment performance is given solely for illustration purposes. Past performance is not a reliable guide to future results. An investment in Private Equity involves a high degree of risk. Potential investors must have the financial capacity and willingness to bear the risks associated with investing in the Funds (including the potential total loss of their capital), as well as – in the case of the Altaroc ranges – the lack of liquidity. Find out more here.
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General Terms and Conditions

This website, as well as all the information presented herein, is governed by French regulations. Certain jurisdictions prohibit or restrict access to this site. Therefore, please ensure that you are legally authorized to access it from the country where the connection is established.

This site presents information about the Funds managed or marketed by Altaroc Partners S.A. Such information does not constitute an offer, solicitation, investment advice, or recommendation to buy or sell financial products.

The Funds presented on our website cannot be subscribed to in any jurisdiction where their marketing has not been previously authorized.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our Funds do not offer any guarantee of return or performance and involve a risk of capital loss.

Past performance should not be the central factor in your investment decision. If you are interested in any of the Funds presented on this website, we advise you to ensure beforehand that you are legally permitted to subscribe to them.

This website allows you to view information only about Funds that are subject to a public offering in the selected country. This website is not intended for individuals subject to a jurisdiction where the publication or access to the website is prohibited due to their nationality or place of residence. Individuals accessing the website acknowledge that they are solely responsible for complying with the laws and regulations applicable in their country of residence and/or nationality.

This website is an informational site aimed at presenting the portfolio management activities of Altaroc Partners S.A., as well as the main characteristics of its Funds and services. No information or opinion expressed on this website constitutes a solicitation, offer, or recommendation to buy, sell, or transfer an investment, engage in any other transaction, or provide investment advice or services.

Before making any investment in a Fund, which by nature carries a risk of capital loss, we invite you to consult an investment advisor and review the Key Information Document (KID), the prospectus, and any additional information available on this website. A paper version may be requested from any authorized distributor or from the Management Company. These documents will be provided free of charge at any time upon simple request.

Please note that the information and documents available do not take into account your personal investment objectives, strategy, tax status, risk appetite, or investment horizon. Consult your personal advisor for investment advice.

Altaroc Partners S.A. reserves the right to modify the content at its discretion and without prior notice.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our Funds do not offer any guarantee of return or performance and involve a risk of capital loss. Past performance should not be the central factor in your investment decision.

This website is not intended for citizens or residents of the United States of America or for "U.S. Persons" as defined in "Regulation S" under the U.S. Securities Act of 1933. None of the Funds presented herein may be offered or sold directly or indirectly in the United States of America to residents and citizens of the United States of America or to "U.S. Persons."

By choosing to access our website, you acknowledge that you have read and accepted these Terms and confirm that you are accessing this website in compliance with the laws and regulations of the jurisdiction or country in which you reside.

‍

Ce site, ainsi que toutes les informations qui y sont présentées, sont régis par la réglementation française. Certaines législations interdisent ou restreignent l’accès à ce site. Nous vous prions, par conséquent, de vous assurer que vous êtes légalement autorisés à vous y connecter dans le pays à partir duquel la connexion est établie.

Ce site présente les informations relatives aux Fonds gérés ou commercialisés par Altaroc Partners S.A. Elles ne constituent en aucun cas une offre, une sollicitation, ou un conseil en investissement, ni une recommandation d'achat ou de vente de produits financiers.

Les Fonds présentés sur notre site Internet ne peuvent être souscrits dans l’Etat dans lequel leur commercialisation n’a pas été préalablement autorisée.

Il est rappelé aux investisseurs que les performances passées ne préjugent pas des performances futures et ne sont pas constantes dans le temps. Nos Fonds n’offrent aucune garantie de rendement ou de performance et présentent un risque de perte en capital.

Les performances passées ne doivent pas être l’élément central de votre décision d’investissement.

Si vous êtes intéressés par l’un des Fonds présentés sur ce site, nous vous conseillons de vous assurer préalablement que vous êtes juridiquement autorisés à y souscrire.

Ce site vous permet de consulter uniquement les informations relatives aux Fonds qui font l’objet d’une offre publique dans le pays sélectionné. Ce site Internet ne s'adresse pas aux personnes relevant d'une juridiction dans laquelle la publication du site Internet ou son accès est interdit(e) en raison de leur nationalité ou de leur lieu de résidence. Les personnes accédant au site Internet savent qu'elles sont seules responsables du respect des lois et réglementations applicables dans leur pays de résidence et/ou de nationalité.

Ce site est un site d'information dont l'objectif est de présenter l'activité de gestion de portefeuille d’Altaroc Partners S.A. ainsi que les principales caractéristiques de ses Fonds et services. Aucune information ou opinion exprimée sur le site web ne constitue une sollicitation, une offre ou une recommandation d'acheter, de vendre ou de céder un investissement, de s'engager dans une autre transaction ou de fournir un conseil ou un service en matière d'investissement.

Avant tout investissement dans un Fonds, qui par nature présente un risque de perte du capital investi, nous vous invitons à consulter un conseiller en investissement et à consulter le Document d’Information Clé (DIC) et le prospectus ainsi que toute autre information supplémentaire, qui sont disponibles sur ce site internet. Une version papier peut être demandée auprès de tout distributeur autorisé ou auprès de la Société de Gestion. Ces documents seront fournis sans frais et à tout moment sur simple demande.

Veuillez noter que les informations et documents disponibles ne tiennent pas compte de vos objectifs d'investissement personnels, de votre stratégie, de votre statut fiscal, de votre appétit pour le risque ou de votre horizon d’investissement. Consultez votre conseiller personnel pour obtenir des conseils sur vos investissements.

Altaroc Partners S.A. se réserve la possibilité de modifier le contenu de façon discrétionnaire et sans préavis.

Il est rappelé aux investisseurs que les performances passées ne préjugent pas des performances futures et ne sont pas constantes dans le temps. Nos Fonds n’offrent aucune garantie de rendement ou de performance et présentent un risque de perte en capital. Les performances passées ne doivent pas être l’élément central de votre décision d’investissement.

Ce site Internet n'est pas destiné aux citoyens ou résidents des États-Unis d'Amérique ou à des «U.S. Persons» tel que ce terme est défini dans le «Regulation S» de la loi américaine de 1933 sur les valeurs mobilières. Aucun Fonds présenté ici ne peut être proposé ou vendu directement ou indirectement aux États-Unis d'Amérique à des résidents et citoyens des États-Unis d'Amérique et à des «U.S. Persons».

En choisissant d’accéder à notre site, vous reconnaissez avoir pris connaissance de ces Conditions et les avoir acceptées et vous confirmez que vous accédez à ce site Internet conformément aux lois et réglementations de la juridiction ou du pays dans lequel vous résidez.

‍

This website, along with all the information presented herein, is governed by French regulations. Certain jurisdictions prohibit or restrict access to this website. Therefore, we kindly ask you to ensure that you are legally authorized to access it from the country where the connection is established.

This website provides information about the Funds managed or marketed by Altaroc Partners S.A. Such information does not constitute an offer, solicitation, investment advice, or a recommendation to buy or sell financial products.

The Funds presented on our website cannot be subscribed to in any jurisdiction where their marketing has not been previously authorized.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our Funds do not offer any guarantee of return or performance and involve a risk of capital loss.

Past performance should not be the central factor in your investment decision. If you are interested in any of the Funds presented on this website, we advise you to first ensure that you are legally permitted to subscribe to them.

This website allows you to access information only about Funds that are subject to a public offering in the selected country. This website is not intended for individuals subject to jurisdictions where the publication or access to the website is prohibited due to their nationality or place of residence. Individuals accessing the website acknowledge that they are solely responsible for complying with the laws and regulations applicable in their country of residence and/or nationality.

Before making any investment in a Fund, which by nature carries a risk of capital loss, we invite you to consult an investment advisor and review the Key Information Document (KID), the prospectus, and any additional information, which are available on this website. A paper version can be requested from any authorized distributor or from the Swiss Representative: 3Altasuisse SA - Rue François-Versonnex 7, 1204 Geneva (Switzerland). These documents will be provided free of charge upon simple request at any time.

The distribution of the Funds mentioned on this website in Switzerland is subject to the jurisdiction of Altaroc Partners S.A., whose registered office is located at 61 Rue des Belles Feuilles, 75016 Paris (France).

This website is an informational site aimed at presenting the portfolio management activities of Altaroc Partners S.A., as well as the main characteristics of its Funds and services. This website is not transactional.

Altaroc Partners S.A. reserves the right to modify the content at its discretion and without prior notice.

The subscription of shares or units in a Fund may involve risks. The net asset value of the Fund may increase or decrease depending on market fluctuations, and it is possible that investors may not recover the entirety of their invested capital. Furthermore, before any transaction, investors should:

• review the Key Investor Information Document (KIID) and the prospectus of each Fund to understand the exact nature of the selected vehicles, their main characteristics, and the associated risks; and

• ensure that the selected vehicles are suitable for their financial situation, investment objectives, and the risks they are willing to accept.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our investment funds do not offer any guarantee of return or performance and involve a risk of capital loss. Past performance should not be the central factor in your investment decision.

This website is not intended for citizens or residents of the United States of America or for "U.S. Persons" as defined in "Regulation S" under the U.S. Securities Act of 1933. None of the Funds presented herein may be offered or sold directly or indirectly in the United States of America to residents and citizens of the United States of America or to "U.S. Persons."

By choosing to access our website, you certify that you are a qualified investor domiciled in Switzerland and have read, understood, and accepted the legal conditions below. The information contained in the following pages relates only to the Funds managed by Altaroc Partners S.A. that are approved by the Swiss Financial Market Supervisory Authority (FINMA) for distribution in Switzerland, in accordance with Articles 119 et seq. of the Federal Act of 23 June 2006 on Collective Investment Schemes (CISA). Therefore, the information contained in the following pages is intended for "qualified investors" as defined in Art. 10, para. 3, let. c, d, para. 3bis, and FINMA Circular 13/9 No. 19.

‍

This website, along with all the information presented herein, is governed by French regulations. Certain jurisdictions prohibit or restrict access to this website. Therefore, we kindly ask you to ensure that you are legally authorized to access it from the country where the connection is established.

This website provides information about the Funds managed or marketed by Altaroc Partners S.A. Such information does not constitute an offer, solicitation, investment advice, or a recommendation to buy or sell financial products.

The Funds presented on our website cannot be subscribed to in any jurisdiction where their marketing has not been previously authorized.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our Funds do not offer any guarantee of return or performance and involve a risk of capital loss.

Past performance should not be the central factor in your investment decision. If you are interested in any of the Funds presented on this website, we advise you to first ensure that you are legally permitted to subscribe to them.

This website allows you to access information only about Funds that are subject to a public offering in the selected country. This website is not intended for individuals subject to jurisdictions where the publication or access to the website is prohibited due to their nationality or place of residence. Individuals accessing the website acknowledge that they are solely responsible for complying with the laws and regulations applicable in their country of residence and/or nationality.

Before making any investment in a Fund, which by nature carries a risk of capital loss, we invite you to consult an investment advisor and review the Key Information Document (KID), the prospectus, and any additional information, which are available on this website. A paper version can be requested from any authorized distributor or from the Swiss Representative: 3Altasuisse SA - Rue François-Versonnex 7, 1204 Geneva (Switzerland). These documents will be provided free of charge upon simple request at any time.

The distribution of the Funds mentioned on this website in Switzerland is subject to the jurisdiction of Altaroc Partners S.A., whose registered office is located at 61 Rue des Belles Feuilles, 75016 Paris (France).

This website is an informational site aimed at presenting the portfolio management activities of Altaroc Partners S.A., as well as the main characteristics of its Funds and services. This website is not transactional.

Altaroc Partners S.A. reserves the right to modify the content at its discretion and without prior notice.

The subscription of shares or units in a Fund may involve risks. The net asset value of the Fund may increase or decrease depending on market fluctuations, and it is possible that investors may not recover the entirety of their invested capital. Furthermore, before any transaction, investors should:

• review the Key Investor Information Document (KIID) and the prospectus of each Fund to understand the exact nature of the selected vehicles, their main characteristics, and the associated risks; and

• ensure that the selected vehicles are suitable for their financial situation, investment objectives, and the risks they are willing to accept.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our investment funds do not offer any guarantee of return or performance and involve a risk of capital loss. Past performance should not be the central factor in your investment decision.

This website is not intended for citizens or residents of the United States of America or for "U.S. Persons" as defined in "Regulation S" under the U.S. Securities Act of 1933. None of the Funds presented herein may be offered or sold directly or indirectly in the United States of America to residents and citizens of the United States of America or to "U.S. Persons."

By choosing to access our website, you certify that you are a qualified investor domiciled in Switzerland and have read, understood, and accepted the legal conditions below. The information contained in the following pages relates only to the Funds managed by Altaroc Partners S.A. that are approved by the Swiss Financial Market Supervisory Authority (FINMA) for distribution in Switzerland, in accordance with Articles 119 et seq. of the Federal Act of 23 June 2006 on Collective Investment Schemes (CISA). Therefore, the information contained in the following pages is intended for "qualified investors" as defined in Art. 10, para. 3, let. c, d, para. 3bis, and FINMA Circular 13/9 No. 19.

‍

This website, along with all the information presented herein, is governed by French regulations. Certain jurisdictions prohibit or restrict access to this website. Therefore, we kindly ask you to ensure that you are legally authorized to access it from the country where the connection is established.

This website provides information about the Funds managed or marketed by Altaroc Partners S.A. Such information does not constitute an offer, solicitation, investment advice, or a recommendation to buy or sell financial products.

The Funds presented on our website cannot be subscribed to in any jurisdiction where their marketing has not been previously authorized.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our Funds do not offer any guarantee of return or performance and involve a risk of capital loss.

Past performance should not be the central factor in your investment decision. If you are interested in any of the Funds presented on this website, we advise you to first ensure that you are legally permitted to subscribe to them.

This website allows you to access information only about Funds that are subject to a public offering in the selected country. This website is not intended for individuals subject to jurisdictions where the publication or access to the website is prohibited due to their nationality or place of residence. Individuals accessing the website acknowledge that they are solely responsible for complying with the laws and regulations applicable in their country of residence and/or nationality.

Before making any investment in a Fund, which by nature carries a risk of capital loss, we invite you to consult an investment advisor and review the Key Information Document (KID), the prospectus, and any additional information, which are available on this website. A paper version can be requested from any authorized distributor or from the Swiss Representative: 3Altasuisse SA - Rue François-Versonnex 7, 1204 Geneva (Switzerland). These documents will be provided free of charge upon simple request at any time.

The distribution of the Funds mentioned on this website in Switzerland is subject to the jurisdiction of Altaroc Partners S.A., whose registered office is located at 61 Rue des Belles Feuilles, 75016 Paris (France).

This website is an informational site aimed at presenting the portfolio management activities of Altaroc Partners S.A., as well as the main characteristics of its Funds and services. This website is not transactional.

Altaroc Partners S.A. reserves the right to modify the content at its discretion and without prior notice.

The subscription of shares or units in a Fund may involve risks. The net asset value of the Fund may increase or decrease depending on market fluctuations, and it is possible that investors may not recover the entirety of their invested capital. Furthermore, before any transaction, investors should:

• review the Key Investor Information Document (KIID) and the prospectus of each Fund to understand the exact nature of the selected vehicles, their main characteristics, and the associated risks; and

• ensure that the selected vehicles are suitable for their financial situation, investment objectives, and the risks they are willing to accept.

Investors are reminded that past performance is not indicative of future performance and is not consistent over time. Our investment funds do not offer any guarantee of return or performance and involve a risk of capital loss. Past performance should not be the central factor in your investment decision.

This website is not intended for citizens or residents of the United States of America or for "U.S. Persons" as defined in "Regulation S" under the U.S. Securities Act of 1933. None of the Funds presented herein may be offered or sold directly or indirectly in the United States of America to residents and citizens of the United States of America or to "U.S. Persons."

By choosing to access our website, you certify that you are a qualified investor domiciled in Switzerland and have read, understood, and accepted the legal conditions below. The information contained in the following pages relates only to the Funds managed by Altaroc Partners S.A. that are approved by the Swiss Financial Market Supervisory Authority (FINMA) for distribution in Switzerland, in accordance with Articles 119 et seq. of the Federal Act of 23 June 2006 on Collective Investment Schemes (CISA). Therefore, the information contained in the following pages is intended for "qualified investors" as defined in Art. 10, para. 3, let. c, d, para. 3bis, and FINMA Circular 13/9 No. 19.

‍

Ce site, ainsi que toutes les informations qui y sont présentées, sont régis par la réglementation française. Certaines législations interdisent ou restreignent l’accès à ce site. Nous vous prions, par conséquent, de vous assurer que vous êtes légalement autorisés à vous y connecter dans le pays à partir duquel la connexion est établie.

Ce site présente les informations relatives aux Fonds gérés ou commercialisés par Altaroc Partners S.A. Elles ne constituent en aucun cas une offre, une sollicitation, ou un conseil en investissement, ni une recommandation d'achat ou de vente de produits financiers.

Les Fonds présentés sur notre site Internet ne peuvent être souscrits dans l’Etat dans lequel leur commercialisation n’a pas été préalablement autorisée.

Il est rappelé aux investisseurs que les performances passées ne préjugent pas des performances futures et ne sont pas constantes dans le temps. Nos Fonds n’offrent aucune garantie de rendement ou de performance et présentent un risque de perte en capital.

Les performances passées ne doivent pas être l’élément central de votre décision d’investissement.

Si vous êtes intéressés par l’un des Fonds présentés sur ce site, nous vous conseillons de vous assurer préalablement que vous êtes juridiquement autorisés à y souscrire.

Ce site vous permet de consulter uniquement les informations relatives aux Fonds qui font l’objet d’une offre publique dans le pays sélectionné. Ce site Internet ne s'adresse pas aux personnes relevant d'une juridiction dans laquelle la publication du site Internet ou son accès est interdit(e) en raison de leur nationalité ou de leur lieu de résidence. Les personnes accédant au site Internet savent qu'elles sont seules responsables du respect des lois et réglementations applicables dans leur pays de résidence et/ou de nationalité.

Avant tout investissement dans un Fonds, qui par nature présente un risque de perte du capital investi, nous vous invitons à consulter un conseiller en investissement et à consulter le Document d’Information Clé (DIC) et le prospectus ainsi que toute autre information supplémentaire, qui sont disponibles sur ce site internet. Une version papier peut être demandée auprès de tout distributeur autorisé ou auprès du Représentant en Suisse : 3Altasuisse SA - Rue François-Versonnex 7 1204 GENÈVE (Suisse).

Ces documents seront fournis sans frais et à tout moment sur simple demande.

La distribution en Suisse des Fonds mentionnés sur le présent site Internet relève de la juridiction du siège social d’Altaroc Partners S.A., situé au 61 rue des Belles Feuilles

75016 PARIS (France).

Ce site est un site d'information dont l'objectif est de présenter l'activité de gestion de portefeuille d’Altaroc Partners S.A. ainsi que les principales caractéristiques de ses Fonds et services. Ce site n’est pas un site transactionnel.

Altaroc Partners S.A. se réserve la possibilité de modifier le contenu de façon discrétionnaire et sans préavis.

La souscription de parts ou d'actions d'un Fonds peut comporter des risques. La valeur nette d'inventaire du fonds peut augmenter ou diminuer en fonction des fluctuations du marché et il est possible que les investisseurs ne récupèrent pas l'intégralité du capital investi. Par ailleurs, avant toute transaction, les investisseurs doivent :

- consulter le Document d'information clé pour l'investisseur et le prospectus de chaque Fonds afin de connaître la nature exacte des véhicules choisis, leurs principales caractéristiques et les risques encourus ; et

- s'assurer que les véhicules choisis sont adaptés à leur situation financière, à leurs objectifs d'investissement et aux risques qu'ils sont prêts à accepter.

Il est rappelé aux investisseurs que les performances passées ne préjugent pas des performances futures et ne sont pas constantes dans le temps. Nos OPC n’offrent aucune garantie de rendement ou de performance et présentent un risque de perte en capital. Elles ne doivent pas être l’élément central de votre décision d’investissement.

Ce site Internet n'est pas destiné aux citoyens ou résidents des États-Unis d'Amérique ou à des «U.S. Persons» tel que ce terme est défini dans le «Regulation S» de la loi américaine de 1933 sur les valeurs mobilières. Aucun Fonds présenté ici ne peut être proposé ou vendu directement ou indirectement aux États-Unis d'Amérique à des résidents et citoyens des États-Unis d'Amérique et à des «U.S. Persons».

En choisissant d’accéder à notre site, vous certifiez être un investisseur qualifié domicilié en Suisse et avoir lu, compris et accepté les conditions légales ci-dessous. Les informations contenues dans les pages suivantes se rapportent uniquement aux Fonds gérés par Altaroc Partners S.A ., approuvés par l'Autorité fédérale de surveillance des marchés financiers (FINMA) à des fins de distribution en Suisse, conformément aux Articles 119 et suivants de la Loi fédérale du 23 juin 2006 sur les placements collectifs de capitaux (LPCC). Par conséquent, les informations contenues dans les pages suivantes sont destinées aux « investisseurs qualifiés » au sens de l'Art. 10, al. 3, let. c, d, al. 3bis et de la Circulaire 13/9 N° 19 de la FINMA.

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This website allows you to consult only the information related to the Funds that are subject to a public offering in the selected country. This website is not intended for individuals subject to jurisdictions where the publication or access to the website is prohibited due to their nationality or place of residence. Individuals accessing the website acknowledge that they are solely responsible for complying with the laws and regulations applicable in their country of residence and/or nationality.

This website is an informational platform designed to present the portfolio management activities of Altaroc Partners S.A., as well as the main characteristics of its Funds and services. No information or opinion expressed on this website constitutes a solicitation, an offer, or a recommendation to buy, sell, or transfer an investment, to engage in any other transaction, or to provide investment advice or services.

Before investing in a Fund, which by nature involves a risk of loss of the invested capital, we invite you to consult an investment advisor and to review the Key Information Document (KID), the prospectus, and any other supplementary information available on this website. A paper version can be requested from any authorized distributor or directly from the Management Company. These documents will be provided free of charge at any time upon request.

Please note that the information and documents provided do not take into account your personal investment objectives, strategy, tax status, risk appetite, or investment horizon. We recommend consulting your personal advisor for tailored investment advice.

Altaroc Partners S.A. reserves the right to modify the content of this website at its sole discretion and without prior notice.

Investors are reminded that past performance is not indicative of future results and is not constant over time. Our Funds do not offer any guarantee of returns or performance and involve a risk of capital loss. Past performance should not be the primary factor in your investment decision.

This website is not intended for citizens or residents of the United States of America or “U.S. Persons” as defined under “Regulation S” of the United States Securities Act of 1933. None of the Funds presented herein may be offered or sold, directly or indirectly, in the United States of America, to residents or citizens of the United States of America, or to “U.S. Persons.”

By choosing to access our website, you acknowledge having read and accepted these Terms and confirm that you are accessing this website in compliance with the laws and regulations of the jurisdiction or country in which you reside.

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