Present at Vintage Altaroc Odyssey 2022, IBS Software is a world leader in SaaS software solutions for the logistics and tourism industries. The India-based company has just partnered with the Royal Caribbean Group, the world's 2nd largest cruise operator, to provide a technology platform that will make vacation booking more transparent for customers, and also provide them with better personalized services during every stage of their voyage.
The iTravelCruise platform developed by IBS Software will enable Royal Caribbean Group to optimize reservations management, passenger services and loyalty programs. It will ensure efficient transaction processing, security and stringent performance requirements for the Royal Caribbean Group, offering customers a faster, more flexible booking experience.
"We are delighted to be partnering with Royal Caribbean Group to achieve their goal of placing retail technology at the heart of their customers' experience. The travel industry is moving from a product-centric to a customer-centric approach, and the Royal Caribbean Group has an inspiring vision to continuously bring value to every customer, at every stage of their journey. Supported by a next-generation cloud-based architecture, digital solutions such as IBS Software's iTravelCruise SaaS platform are driving the transformation needed for businesses to unlock their full potential for growth and expansion. We are very excited to be part of this journey with the Royal Caribbean Group, which is transforming the future of cruising," said Jitendra Sindhwani, President of IBS Software.
The company's prestigious customers include Cathay Pacific Airways, Air Canada, DHL, FedEx, Lufthansa, Qantas and Singapore Airlines.
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